General CRM Support Services

Regardless of who you originally worked with to implement your CRM solution, the Support team here at Integrated CRM Solutions is available to help you resolve your technical issues whether it be by Phone, remotely through a Go-To Meeting session or with a Technical Onsite appointment so you can get back to business quickly.

We know that each moment you are unable to access your client data impacts the way you do business these days and our goal is to solve your technical issues quickly and effectively. For your convenience our General CRM Support Services are available to you either by telephone or via remote access session Monday to Friday from 9:00am - 5:00pm and requests for scheduled support assistance can be submitted to our team by email.

NOTE:
Billing for our General CRM Support Services, if you are not currently on a Support Contract with Integrated CRM Solutions, will be required at the time of service and will be billed based on the labour time required to resolve your issue.

( Visa or Mastercard are accepted)

Support

By Phone: 604-718-5548 ext:1

By Support Request Form

Post CRM Implementation Support Services

Integrated CRM Solutions believes in building long term business relationships with its customers. This is accomplished when the products we represent or build are kept up to date and well maintained for optimum usage and performance. With this in mind ICRM offers Post Implementation Support to all of its customers either on an hourly basis or by the purchase of banked support hours for future use as needed.

As such ICRM recommends that a banked support hour's package be put into place to provide regular service management of the aforementioned. If you do not already have a support package in place please contact one or our sales associates either by phone or by email to have them provide you with the host of options available to you.

Sales

By Phone: 604-718-5548 ext:2

By Email